![]() ![]() We reserved all of the included and optional tours we wanted in advance. The acoustics in that section are just bad.Įverything else about the cruise has been excellent. I would have guessed it was alcohol fueled, but we arrived at 6:30 last night, and by 7 pm the room was full, and people were already yelling to hear each other. We were seated in the middle section of the port side twice and both times we could not talk without yelling. We found the starboard side, as well as the front area of the port side to be pleasant. The food was good each time, and the staff have been over the top with good service. We did eat 4 dinners in the Restaurant this cruise. Part of it was long days off the ship, but we could not stand how loud the main Restaurant was. We are not fond of buffets, but ate in WC most dinners on BIE. The ribeye wasn’t steak house size cut, but tender and tasty. We think the Ribeye and Chicken Parm in Manfredi’s are much better than last year. This is our 2nd cruise, we did British Isle on Mars in August 2022. We are on Mars now, Verity is the Cruise Director. Viking should use the Star crew as the standard that crews on all Viking Ocean ships should aspire to and we're looking forward to seeing most of them on our next cruise. We won't forget them, and most of the crew anytime soon. Kate, the Cruise director, was without reservation, the best we have ever had on any cruise ship we have ever been on. Unfortunately, he won't be on our next cruise. David Lecumberri, the Hotel Manager, was the most attentive, approachable, and congenial HM we've had the pleasure to sail with. On the positive side, the crew on the Star was probably the best we've had out of all the cruises we've sailed with Viking. ![]() I think these issues stem from corporate decisions. None of the above should reflect badly on the staff. Our experience at the Restaurant was also disappointing and we ended up having most of our meals at the world cafe where the food seems to have improved relative to previous cruises in terms of quality and variety. Neither steak measures up to the original steaks that we have hade multiple times on previous cruises. The original rib eye has been replaced by two types of rib eye steaks (Why two relatively similar rib eye steaks on the same menu? I don't know.). Gone are my favorites like the Lasagna, Sole, Lamb chops, Veal, and may others. The menu has radically changed for the worse. After having been on 8 previous cruises with Viking, our experience at Manfredi's was also very disappointing. Lauderdale and will be on the Dec 28 cruise to Hawaii. We were on the Star two months ago from Montreal to Ft. We usually book another Viking Cruise while on board, I think we will not be doing that on this trip and await to see how things play out. Yesterday the sewer backed up in our shower and we had to change cabins. The menu has been downsized and the hot isn't much better. They are cooked on a flat opener grill and they load up the grill with frozen meat and as it defrost on the grill and starts to cook in excess water the boil on the grill resulting in a grey thin disc which was then served on a cold untrusted bun. Remember the thick burgers at the pool grill? They have been replaced with a very thin frozen Patty and are not chargrilled. Last night I did speak with a manage at Manfredies who said that the current menu has not been well received and anew menu will be introduced in 1 or 2 months. The head of the beverage dept did contact me and wine problem has been resolved. The next day I went to guest services and spoke to a supervisor who said the head chef would contact me very soon, that was 3 days ago, nothing yet from him. We'll he walked away and returned with the wine list and walked away not saying one word. I requested to speak with the wine steward,he appeared with two bottles of house wine, Isaid we had the beverage package and would like a recommendation for a wine. My wife ordered chicken parm, it came out looking like it came from the supermarket freezer section. What I was served was a very thin ribeye that was ordered med rare, it was a grey sad looking piece of meat. I ordered the mushroom powder rubbed rib eye. There is no veal itms of any kind, no lasagna, no osso bucolic, how can they call it an upscale italian restaurant with out any veal items. We had dinner in Manfredies and experienced the "new" menu and not in a good way. We are on the Star enroute to Hawaii.We have had some issues, this our 9th VO cruiseand things are not going well.Im writing this on my phone in hvy seas, so please excuse my errors. ![]()
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